ANZEIGE
Auf meine Frage, warum mein Points & Money Stay nicht wenigstens als 'Aufenthaltsnacht' zählt kam das als Antwort:
Dear Xxx,
Thank you for your inquiry regarding stay credit. We appreciate you taking the time to contact us.
In researching your stay details, we found the stay does not qualify for credit as it was paid through points and money. Please be advised that in the event a member stayed using points and paid for a portion of the stay, the entire stay will post as a reward stay. This rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
You can get guaranteed low rates on our web page www.hilton.com and receive HHonors points. For more information on "Our Best Rates Guaranteed", please visit the following link: Our Best Price Guarantee
If there is anything else we can assist you with, please do not hesitate to contact us. For immediate assistance, please click on the link below for the contact number of the Hilton Worldwide Service Center location nearest you.
Hilton HHonors Hotel Loyalty Program Support | Hilton HHonors
Best Regards,
Jessica P.
Email Coordinator
Customer Care Email Department
Hilton Reservations and Customer Care
www.hiltonworldwide.com
Original Message Follows:
------------------------
Dear Sirs,
Please be so kind to check, why my recent stay in Hilton Bomonti Istanbul did not count as 1 Night stay?
The nights from 12 th till 14th were not eligible Rates but the Night from 14th Till 15th should count as it was a points and money Rate.
Thank you for your help and best regards
Xxx
Von meinem iPad gesendet
Dear Xxx,
Thank you for your inquiry regarding stay credit. We appreciate you taking the time to contact us.
In researching your stay details, we found the stay does not qualify for credit as it was paid through points and money. Please be advised that in the event a member stayed using points and paid for a portion of the stay, the entire stay will post as a reward stay. This rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
You can get guaranteed low rates on our web page www.hilton.com and receive HHonors points. For more information on "Our Best Rates Guaranteed", please visit the following link: Our Best Price Guarantee
If there is anything else we can assist you with, please do not hesitate to contact us. For immediate assistance, please click on the link below for the contact number of the Hilton Worldwide Service Center location nearest you.
Hilton HHonors Hotel Loyalty Program Support | Hilton HHonors
Best Regards,
Jessica P.
Email Coordinator
Customer Care Email Department
Hilton Reservations and Customer Care
www.hiltonworldwide.com
Original Message Follows:
------------------------
Dear Sirs,
Please be so kind to check, why my recent stay in Hilton Bomonti Istanbul did not count as 1 Night stay?
The nights from 12 th till 14th were not eligible Rates but the Night from 14th Till 15th should count as it was a points and money Rate.
Thank you for your help and best regards
Xxx
Von meinem iPad gesendet