Erstattung Buchungsklasse K

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zartbitter

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Sorry für Telegrammstil: Kollege hat über lh.com Flug in Buchungsklasse K gebucht, war als "Eco Basic" anvisiert. Nun muss er stornieren - er fragte mich, ob er Geld bzgl. Stornogebühr und TSC zurückbekommt. Ich musste passen, kann jemand kurzfristig helfen? (Kann leider akut nicht mit LH telefonieren)
 

hch

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25.05.2009
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Sorry für Telegrammstil: Kollege hat über lh.com Flug in Buchungsklasse K gebucht, war als "Eco Basic" anvisiert. Nun muss er stornieren - er fragte mich, ob er Geld bzgl. Stornogebühr und TSC zurückbekommt. Ich musste passen, kann jemand kurzfristig helfen? (Kann leider akut nicht mit LH telefonieren)

Das kommt immer darauf an welchen K Tarif du buchst. Ich hatte z.Z. mal auf TXL-MUC einen G Tarif der weder rueckerstattbar war, noch dass man auf eine noch Teureren aufzahlen konnte.
 
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EY408

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09.11.2009
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wenn es innderdeutsch ist, dann gelten folgende Tarifregeln hinsichtlich Erstattung:

TSC gibt es nicht zurück, Taxrefund (ohne YQ/YR-Erstattung!). Ob noch eine Refund Service Charge von 30 EUR berechnet wird, konnte ich nicht genau erkennen (gilt wohl nur bei Tarifen bis 150 EUR).

Ansonsten wären Strecke und Ausstellungs- sowie Reisedaten hilfreich;)

CANCELLATIONS

ANY TIME
TICKET IS NON-REFUNDABLE.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
NOTE -
THE FOLLOWING RULES APPLY PER PRICING UNIT.
--------
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
--------
FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
REJECTION OF VISA.
EMBASSY STATEMENT REQUIRED.
--------
REFUND OF UNUSED FEES AND TAXES PERMITTED.
UNLESS APPLICABLE OW/RT FARE PLUS TAXES FOR ACTUAL
TRAVEL IS HIGHER THAN WHOLE ORIGINAL TICKET. IN
THIS CASE NO TAX OR FEE REFUND WILL BE PERMITTED.
YQ OR YR FUEL AND SECURITY SURCHARGE WILL NOT BE
REFUNDED.FOR NON REFUNDABLE TICKETS THE YQ/YR
PAGE 2/ 7
 
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EY408

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09.11.2009
34
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dann sollten die Stornobedingungen von oben gelten für K-Klasse. Zu übelegen wäre, ob nicht eine Umbuchung auf ein späteres Reisedatum zu 50 EUR in Frage kommt (bei gleicher Reservierungsklasse):

Farebasis: KNC31D0

CANCELLATIONS

ANY TIME
TICKET IS NON-REFUNDABLE.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
NOTE -
THE FOLLOWING RULES APPLY PER PRICING UNIT.
--------
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
--------
FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
REJECTION OF VISA.
EMBASSY STATEMENT REQUIRED.
--------
REFUND OF UNUSED FEES AND TAXES PERMITTED.
UNLESS APPLICABLE OW/RT FARE PLUS TAXES FOR ACTUAL
TRAVEL IS HIGHER THAN WHOLE ORIGINAL TICKET. IN
THIS CASE NO TAX OR FEE REFUND WILL BE PERMITTED.
YQ OR YR FUEL AND SECURITY SURCHARGE WILL NOT BE
REFUNDED.FOR NON REFUNDABLE TICKETS THE YQ/YR

SURCHARGE WILL NOT BE REFUNDED.

CHANGES

BEFORE DEPARTURE
CHARGE EUR 50.00 FOR REISSUE/REVALIDATION.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
NOTE -
THE FOLLOWING RULES APPLY PER FARE COMPONENT
/DIRECTION EXCEPT FOR CHANGE FEE AMOUNT.
--------
CHARGE APPLICABLE WILL BE THE HIGHEST OF ANY
CHANGED FARE COMPONENT IN THE ITINERARY.
--------
CHARGE EUR 50.00 FOR UPGRADE.
--------
CHARGE APPLIES PER TRANSACTION.
CHILD DISCOUNT DOES NOT APPLY.
INFANT FREE OF CHARGE.
--------
NO-SHOW WILL RESULT IN ELIGIBILITY OF REFUND ONLY

AND IF APPLICABLE - REFER TO REFUND.
--------
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
--------
REROUTING PERMITTED PROVIDED ORIGIN AND
DESTINATIONS OF THE FARE COMPONENT REMAINS THE
SAME.
--------
FARES CAN BE UPGRADED TO A HIGHER APPLICABLE FARE
RECALCULATED FROM THE POINT OF ORIGIN WHERE ALL
CONDITIONS OF THE NEW FARES MUST BE COMPLIED WITH.
CHARGE APPLIES.
--------
REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
MADE WITHIN 24 HOURS AFTER CHANGE OF RESERVATION.
REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
FINALIZED BEFORE DEPARTURE OF THE FLIGHT BEING
CHANGED PROVIDED ALL FARE CONDITIONS ARE COMPLIED
WITH INCLUDING ADVANCE PURCHASE CONDITION
IRRESPECTIVE IF CHANGE OCCURS TO OUTBOUND OR
INBOUND FLIGHT.

IF NOT DONE WITHIN 24 HOURS AFTER CHANGE OF
RESERVATION AND BEFORE DEPARTURE OF THE FLIGHT
BEING CHANGED THE TICKET WILL ONLY BE VALID FOR
REFUND OR NOT APPLICABLE AT ALL.
--------
THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-
REFUNDABLE

AFTER DEPARTURE
CHARGE EUR 50.00 FOR REISSUE/REVALIDATION.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
NOTE -
THE FOLLOWING RULES APPLY PER FARE COMPONENT
/DIRECTION EXCEPT FOR CHANGE FEE AMOUNT.
--------
CHARGE APPLICABLE WILL BE THE HIGHEST OF ANY
CHANGED FARE COMPONENT IN THE ITINERARY.
--------
CHARGE EUR 50.00 FOR UPGRADE.
--------
CHARGE APPLIES PER TRANSACTION.

CHILD DISCOUNT DOES NOT APPLY.
INFANT FREE OF CHARGE.
--------
NO-SHOW WILL RESULT IN ELIGIBILITY OF REFUND ONLY
AND IF APPLICABLE - REFER TO REFUND.
--------
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
--------
REROUTING PERMITTED PROVIDED ORIGIN AND
DESTINATION OF THE FARE COMPONENT REMAINS THE
SAME.
--------
FARES CAN BE UPGRADED TO A HIGHER APPLICABLE FARE.
COMBINATION OR RETROACTIVE COMBINATION WITH FARES
ON A HALF ROUND TRIP BASIS PERMITTED PROVIDED ALL
CONDITIONS OF THESE FARES ARE MET.
UPGRADE OF THE ENTIRE JOURNEY INCLUDING FLOWN
SEGMENTS TO A HIGHER ROUND TRIP FARE IS PERMITTED
PROVIDED ALL CONDITIONS OF THE NEW FARE ARE MET
EXCEPT ADVP FOR RETROACTIVE USE OF A FARE.
CHARGE APPLIES.

--------
REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
MADE WITHIN 24 HOURS AFTER CHANGE OF RESERVATION.
REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
FINALIZED BEFORE DEPARTURE OF THE FLIGHT BEING
CHANGED PROVIDED ALL FARE CONDITIONS ARE COMPLIED
WITH.
EXCEPT ADVANCE PURCHASE CONDITION CAN BE IGNORED.
IF NOT DONE WITHIN 24 HOURS AFTER CHANGE OF
RESERVATION AND BEFORE THE FLIGHT BEING CHANGED
TICKET WILL ONLY BE VALID FOR REFUND OR NOT
APPLICABLE AT ALL.
----------
THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-
REFUNDABLE
PAGE 7/ 7
 
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zartbitter

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Es wurde übrigens alles außer der TSC erstattet (sagt zumindest die mir heute vorgelegte Abrechnung).