Du hast ja noch bis Mai Zeit, deine Meilen einzulösen. Tickets lassen sich bis gute 330Tage in die Zukunft buchen.
Somit besteht kein Grund, die Gültigkeit der Meilen zu verlängern. Weiso kommst Du darauf oder stellst diese Frage?
Bei welchen Programmen wurden denn die Meilen verlängert?Und unter den aktuellen Umständen wäre es ja mehr als sinnvoll, dass EK die Gültigkeit um ein Jahr verlängert, so wie andere Airlines und Hotels ja bereits ähnlich verfahren.
[FONT="]Thank you for your email.[/FONT][FONT="][/FONT]
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[FONT="]You have enrolled into the Skywards programme through the online channel. As a part of enrolment you have agreed to the programme Terms and conditions. You can refer to our website [/FONT][FONT="]https://www.emirates.com/english/skywards/about/skywards-programme-rules.aspx [/FONT][FONT="] [/FONT][FONT="]and check the information on the validity of Skywards Miles.[/FONT][FONT="][/FONT]
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[FONT="]8. Validity of Skywards Miles:[/FONT][FONT="][/FONT]
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[FONT="]- Skywards Miles are valid for a period of three years from the date on which a Member undertakes the relevant flight or enters into the applicable transaction with a Partner.[/FONT][FONT="][/FONT]
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[FONT="]-Skywards Miles will expire (and be deducted from the Member's Account) at the end of the month of a Member's birthday on/after the third anniversary of the relevant flight or applicable transaction. The precise period of validity of the Skywards Miles will depend on when a Member's birthday occurs but the validity of Skywards Miles shall not be less than three years. Unused, expired Skywards Miles, once deducted from the Member's Account, cannot be re-credited.[/FONT][FONT="][/FONT]
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[FONT="]-Skywards Miles cannot be re-credited once they have expired. Emirates Skywards reserves the right to reverse or cancel any Miles credited to a Member incorrectly, or not in accordance with, or in breach of the Programme Rules at any time.[/FONT][FONT="][/FONT]
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[FONT="]-It is the Member's responsibility to be aware of both the Skywards Miles in his or her Account and when the Skywards Miles will expire. This can be monitored at any time online at emirates.com.[/FONT][FONT="][/FONT]
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[FONT="]-Where Skywards Miles have been redeemed for a Reward and such Skywards Miles have since expired in accordance with the Programme Rules, such Skywards Miles will not be eligible for a refund.[/FONT][FONT="][/FONT]
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[FONT="]I'm not sure if you are aware that we offer various reward options which includes:[/FONT][FONT="][/FONT]
[FONT="]- Reward flights with Emirates [/FONT][FONT="]
[/FONT][FONT="]- Our partner’s airlines [/FONT][FONT="]
[/FONT][FONT="]- Hotel and leisure[/FONT][FONT="]
[/FONT][FONT="]- Donate Miles for Emirates Airlines Foundation [/FONT][FONT="]
[/FONT][FONT="]- Skywards Gift voucher for a friend or relative in Dubai[/FONT][FONT="]
[/FONT][FONT="]- Transfer your Miles to another Skywards account for a fee[/FONT][FONT="][/FONT]
[FONT="]Using the below link, you can also learn about our partner Rocketmiles and book reward hotel stays: [/FONT][FONT="]
[/FONT][FONT="]https://www.emirates.com/ae/english/skywards/about/partners/hotels/rocketmiles-companies.aspx [/FONT][FONT="] [/FONT][FONT="][/FONT]
[FONT="]You also have the option to redeem Miles for Cash plus Miles ticket when booking Emirates flights. You may contact your nearest Emirates reservation for assistance. Click on the link to find a local Emirates office.[/FONT][FONT="]
[/FONT][FONT="]https://www.emirates.com/ae/english/help/offices/ [/FONT][FONT="] [/FONT][FONT="]
[/FONT][FONT="]All rewards are subject to availability. I invite you to visit our website to view our reward options:[/FONT][FONT="]
[/FONT][FONT="]https://www.emirates.com/ae/english/skywards/about/spending-miles.aspx [/FONT][FONT="] [/FONT][FONT="] [/FONT][FONT="][/FONT]
[FONT="]I can’t honor your request and I'm unable to extend the expiry of these miles. The decision is in line with the Terms and Conditions of the programme it's the same guidelines we follow for all members. [/FONT][FONT="][/FONT]
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[FONT="]However, you can pay and reinstate Miles that have expired in the last 6 months.[/FONT][FONT="][/FONT]
[FONT="]Currently, you will only be able to purchase these products in [/FONT][FONT="][FONT="]www.emirates.com . [/FONT][/FONT][FONT="] Your transactions can only be made using a credit card. No other forms of payment (cash, debit card) will be supported.[/FONT][FONT="][/FONT]
[FONT="]You can reinstate up to 50,000 Skywards Miles (within the last 6 months) at a rate of USD20 per 1,000 Miles.[/FONT][FONT="][/FONT]
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[FONT="]You can click on the below link for more information about the new product.[/FONT][FONT="][/FONT]
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[FONT="]https://www.emirates.com/english/skywards/about/points.aspx [/FONT][FONT="] [/FONT][FONT="] [/FONT][FONT="] [/FONT][FONT="][/FONT]
[FONT="]This may not be the outcome you expected but I won’t be able to help you further in this matter.[/FONT][FONT="][/FONT]
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[FONT="]Regards,[/FONT][FONT="][/FONT]
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[FONT="]Fatma Ahmad [/FONT][FONT="][/FONT]