MH Enrich: Malaysia Airlines neue Prämientabelle ab 10.06.2017

ANZEIGE

Ningnaja

Erfahrenes Mitglied
06.07.2011
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nähe Pattaya, Thailand, BKK
ANZEIGE
Dear .............

Based on your feedback, we are making improvements to your customer experience with Malaysia Airlines. The first is our new Reservation System on 10 June 2017. A new website and app will also go live in September 2017 and all Golden Lounges will be refurbished in 2017 with the Kuala Lumpur Regional Lounge reopening in August 2017.

We are making several changes to the Enrich Programme which include flight redemptions and upgrades on Malaysia Airlines operated flights and our partner airlines.

The updates include:

Flight redemption on Malaysia Airlines operated flights will no longer be based on fixed Award Miles.
You will now enjoy greater flexibility when selecting your Award ticket, as the miles required for redemption will be tied to fares and vary according to seat availability, passenger demand and seasonality.
You can choose to redeem either in full miles or part miles and cash for your flights.
You will no longer pay cash for fuel surcharges for Award Tickets for applicable markets.
Enjoy lower miles for child Award Ticket as it will be based on child fare.
Infant Award Ticket will be available for redemption on Malaysia Airlines operated flights based on infant fares.
Miles & Cash redemption will be available online on enrich.malaysiaairlines.com, via our Call Centre and Ticketing Offices.
With the changes, you may see some increase and decrease on the average Enrich Miles required for Award Tickets for all destinations and class of travel.

Below are some examples of the changes to the flight redemptions:

Business Class

Economy Class
* The above are examples of the current and average Miles required for redemption and are STRICTLY for illustration purposes only
* The actual Miles required for redemption for each destination will vary according to fares, seat availability, passenger demand and seasonality

Kindly be informed that Enrich flights booked and ticketed prior to 10 June 2017 will be honoured and subjected to terms and conditions at time of original redemption ticket issued. The new fare conditions will apply for bookings made after 10 June 2017.

For more information, please refer to our Frequently Asked Questions.

We look forward to your continued support in our efforts to bring you more rewarding travel and lifestyle experiences. We will strive to make Enrich one of the most attractive programmes in the industry.



Yours sincerely,



Arved Von Zur Muehlen
Chief Commercial Officer
Malaysia Airlines Berhad
 
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