Nur mal kurz meine Erfahrung mit einer Qatar Partner Award Buchung:
Ich hab noch ca 20k QMiles die Ende des Jahres ablaufen. Mangels besserer Möglichkeiten hab ich nen Partner Award HAM - PMI auf AirBerlin angefragt... Naja muss ich wohl mal anrufen. Aber warum bietet man dann überhaupt eine Online-Anfrage an?
Am 19. April kam diese Nachricht
Dear Mr. jayhamburg, Thank you for writing to Privilege Club.
We have checked availability for you and have booked you in economy class from HAMBURG to PALMA MALLORCA on tentative reservation as per the details mentioned below:
PNR - XXXXXX
1.jayhamburg MR
2 AB7756 X 10JUN 5 HAMPMI HK1 0620 1 0650 0930 *1A/E*
Should you wish to confirm the booking, please revert to us confirming if we can deduct your miles as the booking is not yet authorized.
The required miles for above journey are 20,000 Qmiles and any applicable taxes per passenger.
To avoid cancellation of your partner award ticket request, your ticket must be issued and collected before 21st April 2016/11:00 AM.
Once you receive confirmation from Privilege Club, you can visit your nearest Qatar Airways office to pay the applicable charges; complete contact details are available on the link below:
Find Us - Contact Details
Alternatively, you can contact our Member Service Centers located worldwide to make the payment over the phone, contact details available from below link:
http://www.qatarairways.com/PrivilegeClub/Contactus.page?mid=8sid=1
Our service associates will be delighted to assist you further.
Do let us know if we can assist you any further.
Sincerely,
Mrs Qatar Airways
Der Flug passt und so habe ich per Email confirmed:
Dear Mrs Qatar Airways,
thanks for your offer. Please confirm this ticket for me. How much are the taxes?
Kind Regards,
jayhamburg
Am 20. April kam dann diese Zwischeninfo:
Dear Mr. jayhamburg,
Thank you for writing to Privilege Club.
We wish to inform you that we have forwarded your request to the concerned department, who will get back to you as soon as possible with a resolution to your query.
Do let us know if we can assist you any further.
Sincerely,
Mr. Qatar Airways
Privilege Club Team
Heute kam dann diese Mail:
Dear Mr. jayhamburg,
Thank you for writing in to Privilege Club.
Our sincere apologies for the delay in replying to you.
We are pleased to confirm that your partner award ticket request has been processed. Your booking is now authorized for your journey as per the below itinerary, under booking reference XXXXXX.
RP/AMDQR0720/AMDQR0720 PT/GS 21APR16/0940Z XXXXXX
1.jayhamburg MR
2 AB7756 X 10JUN 5 HAMPMI HK1 0620 1 0650 0930 *1A/E*
A total of 20,000 Qmiles have been deducted from your account for above redemption and your current Qmiles balance after deduction is 3,620.
Please be informed that government and airport taxes are collected for partner award booking which are subject to change due to rate of exchange and place of issue.
Hence, taxes can be determined at the time of ticket issuance.
Kindly note, to avoid cancellation of your booking, it must be issued before time limit 23rd April 2016/05:00 pm, upon payment of applicable taxes and any other charges.
Payment can be made through one of the following options:
1. Visit your nearest Qatar Airways office, where the payment can be made through cash or by credit card.
Contact details of our worldwide offices available from below link:
Find Us - Contact Details
2. Call our Member Service Associates for payment using your Master/ Visa credit card. Contact details for our worldwide Member Service Centres are available from the below link:
Contact Us
Do let us know if we can assist you any further.
Sincerely,
Mr Qatar Airways
