ANZEIGE
Ich sammle bei Eurobonus, und buchte einen Flug bei LOT wurde dann jedoch wegen Verspätung auf SWISS umgebucht bzw. downgraded.
Jetzt möchte ich bei EB einen ORC machen, jedoch weigern die sich.
Antwort von SAS:
We regret that we are unable to credit points for your requested flights (LO412 and LO91) as the decision to rebook you to Swiss International Airlines was made by LOT Polish Airlines.
SAS is not liable for delays or flights cancelled due to reasons beyond SAS’ control, .e.g. acts or omissions by SAS’ business partners, SAS’ business partner’s bankruptcy, weather etc. Special rules apply to points earned through extraordinary circumstances, provided the activity has been completed.
Points are credited to your account according to the rules specified in the EuroBonus Membership Conditions.
Zuvor schrieb ich:
If you see the Eurobonus conditions https://www.sas.se/reseinfo/regler-villkor/eurobonus-terms-conditions/, point 2.3:
2.3 EuroBonus members earn points on applicable flights in accordance with the booking class originally booked and paid for, regardless of upgrades or downgrades unless otherwise stated.
Müsste doch so gehen oder mache/verstehe ich etwas falsch?
Jetzt möchte ich bei EB einen ORC machen, jedoch weigern die sich.
Antwort von SAS:
We regret that we are unable to credit points for your requested flights (LO412 and LO91) as the decision to rebook you to Swiss International Airlines was made by LOT Polish Airlines.
SAS is not liable for delays or flights cancelled due to reasons beyond SAS’ control, .e.g. acts or omissions by SAS’ business partners, SAS’ business partner’s bankruptcy, weather etc. Special rules apply to points earned through extraordinary circumstances, provided the activity has been completed.
Points are credited to your account according to the rules specified in the EuroBonus Membership Conditions.
Zuvor schrieb ich:
If you see the Eurobonus conditions https://www.sas.se/reseinfo/regler-villkor/eurobonus-terms-conditions/, point 2.3:
2.3 EuroBonus members earn points on applicable flights in accordance with the booking class originally booked and paid for, regardless of upgrades or downgrades unless otherwise stated.
Müsste doch so gehen oder mache/verstehe ich etwas falsch?