Dear Eddie,
*
thank you for your E-Mail and your cooperation.
*
As I don't have any fax equipment in my surrounding, I uploaded*the image*to imageshack.us. You can find the screenshot here:
ImageShack I took the screenshot the day you send me the rejection of the BRG-claim.
*
I also included the image in the E-Mail once again. I hope it works now. Thank you very much for your effort.
*
Kind regards,
Xxxxxxxxx xxxxxxx
--
xxxxxxxxx@gmail.com
*
*
*
*
2012/6/4
cs8002@radisson.com <cs8002@radisson.com>
Dear Xxxxxxxxxxxxxxx,
Thank you for taking the time to write back.
As we are still unable to view your document, we advise that you fax
your attachment to 402-501-9166 and we will respond to you promptly. We
apologize if this may have caused you any inconvenience. As the review
of screenshots is not part of the best online rate process we are
willing to review them as a
one time goodwill gesture.
Regards,
xxxxxx xxxxxx *| Member Services Online Customer Care Specialist, Carlson
Rezidor Hotels
phone 888.288.8889 | fax 402.501.9166 |
clubcarlson@carlsonrezidor.com
Take advantage of your Club Carlson benefits, earning opportunities and
reward options at clubcarlson.com.