Unite, the union that represents our BA cabin crew, has not as yet announced any strike dates. It must tell us by 15 March if it intends to take strike action and it cannot go on strike without first giving us seven days notice.
In the meantime we continue to have talks with Unite and we want to resolve the issues between us.
I wanted to update you on what we propose to do in the event that a strike does go ahead.
We have been putting plans into place and although we cannot announce the precise schedule we will operate until we know for sure what Unite would do, I can tell you what our plans are.
- A strike is not inevitable
- We continue to operate normally
- We have contingency plans in place
A strike will not ground British Airways. We have had nearly 6,000 volunteers in total to support our flying programme, and the number is growing.
In the event of a strike we will operate:
- All London City flights including London City - New York
- All Gatwick longhaul flights and 50 per cent of Gatwick shorthaul flights
- At Heathrow we will operate a substantial proportion of our long-haul programme and a good number of short-haul flights too, assisted by chartered aircraft with crews from a number of UK and European-based airlines. We have at least 23 aircraft available to us over an extended period.
- At this stage customers whose flight is still showing as operating on proposed strike dates and who wish to change their travel plans will be able to rebook to the same destination, free of charge and subject to availability, onto other British Airways flights outside of the strike period for up to 355 days from the original date of travel.
- Refunds will only available if flights are cancelled or if the original booking conditions allow it
- In the event that cancellations are made due to strike action customers will be able to
- Rebook onto another British Airways flight to the same destination within 355 days of the original date of travel
- Rebook onto another British Airways flight to/from the nearest alternative airport (for example, if booked to/from Boston you could rebook to/from Philadelphia or New York) for 14 days from the original date of departure
- Get a refund.
- We have also arranged to secure seats from other carriers, so thousands more of our customers can reach their chosen destinations.
- All BA Cityflyer, codeshare and franchise flights will operate as normal.