"Program Improvements and Changes
The implementation of a new state of the art loyalty system will enable a number of positive improvements and changes to the Royal Orchid Plus program over the coming months. Two aspects of the program that are close to the hearts of all members, status evaluations and expiring miles, will be changing.
Status Evaluations
We know attaining and retaining Silver and Gold status is important for frequent flying members and the new evaluation process is both simpler and ensures that all Qualifying Miles count towards attaining or retaining status.
Beginning in late March, status evaluations will be on a rolling basis of 2 consecutive 12 month periods, for both attaining and retaining status. The example of accompanying chart details the Qualifying Miles or sectors required to attain Silver and Gold status for the new enrolled member in March 2012
To Attain Silver Status
To Attain Gold Status
Enrollment Date: March 2012
March 2012 - February 2013 (10,000 Qualifying Miles)
March 2012 - February 2013 (50,000 Qualifying Miles) (or 40 international sectors on THAI)
March 2012 - February 2014 (15,000 Qualifying Miles)
March 2012 - February 2014 (80,000 Qualifying Miles)
Once Silver status is attained, new 12 month rolling periods begin to retain Silver status. Concurrently, the same 12 month rolling periods will continue to evaluate for attaining Gold status. If Gold status is not attained within these rolling periods, at the end of 24 consecutive months a new evaluation of 2 consecutive 12 month periods will commence.
To Retain Silver Status
To Attain Gold Status
Silver Status Attained: June 2012 (Enrollment Date: March 2012)
June 2012 - May 2013 (10,000 Qualifying Miles)
March 2012 - February 2013 (50,000 Qualifying Miles) (or 40 international sectors on THAI)
June 2013 - May 2014 (10,000 Qualifying Miles)
March 2012 - February 2014 (80,000 Qualifying Miles)
June 2012 - May 2014 (15,000 Qualifying Miles)
Once Gold status is attained, new 12 month rolling periods begin for retaining Gold while evaluations continue for Platinum status. If Platinum is not attained within these rolling periods, at the end of 24 consecutive months a new evaluation of 2 consecutive 12 month periods will commence.
To Retain Gold Status
To Attain Platinum Status
Gold Status Attained: December 2012
(Enrollment Date: March 2012)
December 2012 - November 2013 (50,000 Qualifying Miles) (or 40 international sectors on THAI)
March 2012 - February 2013 (80,000 Miles) and
March 2013 - February 2014 (80,000 Miles)
December 2013 - November 2014 (50,000 Qualifying Miles) (or 40 international sectors on THAI)
December 2012 - November 2014 (80,000 Qualifying Miles)
Note: 80,000 miles are required, including class of service bonus miles, for travel on THAI in Royal First Class or Royal Silk Class, within each evaluation period of 12 consecutive months, for 2 consecutive periods.
Transition to the new evaluation process will be seamless and your current status will not be affected. Rolling evaluations include all eligible miles or 40 international sectors on THAI, excluding G,V,W booking classes, earned in 12 month periods, enabling you to both attain and retain top tier status faster. Qualifying Miles are the miles earned with eligible booking classes with THAI and Star Alliance airlines."