Dear Mr HansFux,
Thank you for contacting AirFasttickets.
Further to your inquiry, we would like to inform you that your reservation was cancelled because the passenger's email was different from the coupon's email.
According to coupon's Terms & Conditions the ticket is strictly personal, non-transferable and can not be exchanged for cash or kind and does not apply to low cost carriers, as defined in its sole discretion AirFastTickets, and does not apply to flight bookings with airlines Emirates Airline & United Airlines.
We remain at your disposal for any additional information.
Best Regards
The AirFastTickets Team
Love Your World. Love Travel
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