ANZEIGE
Ich habe, wie vielleicht auch manch anderer hier, der nicht allzuoft fliegt, mitunter Probleme mit der Buchungsklasse und der Pricingmatrix.
Im konkreten Fall habe ich bei SA einen Flex-Flug gesucht JNB-MRU.
Lt. Homepage ist Buchungsklasse "J" voll flexibel.
Wenn ich dagegen die Pricing-Matrix aus der "Matrix" lese, dann liest sich das für mich ganz anders (da ist das Ticket scheinbar nur bei Tod/Krankheit stornierbar): Kann mich da mal jemand aufklären, wie man das lesen muss??
Penalties
ORIGINATING SOUTH AFRICA -
CANCELLATIONS
BEFORE DEPARTURE
CANCELLATIONS PERMITTED.
WAIVED FOR ILLNESS OF PASSENGER OR DEATH OF
PASSENGER OR FAMILY MEMBER.
NOTE -
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE OR
HOSPITAL ACCOUNT/ADMISSION FORM.
- - -
THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-
REFUNDABLE.
INFANTS PAYING 10 PCT OF THE ADULT FARE IS
EXEMPT.
----
NO SHOWS WILL BE TREATED AS CANCELLATIONS AND
MUST BE SUBMITTED FOR REFUND IF ANY. TICKET MAY
NOT BE USED FOR FURTHER TRANSPORTATION.
- - -
WHEN COMBINING FARES ON A HALF ROUND TRIP BASIS
THE MOST RESTRICTIVE CANCELLATION CONDITIONS
APPLY FOR THE PRICING UNIT.
- - -
WHEN COMBINING FARES END-ON-END THE MOST
RESTRICTIVE CANCELLATION CONDITION WILL APPLY FOR
EACH PRICING UNIT.
- - -
ALL PENALTY CHARGES ARE EXCLUSIVE OF ANY
GOVERNMENT COMPULSORY TAXES I.E VAT / GST ETC
WHICH MUST BE LEVIED FOR THE COUNTRY WHERE THE
REFUND IS MADE.
- - -
ALL ADMIN FEES WHERE APPL MUST BE LEVIED FOR THE
COUNTRY WHERE THE REFUND IS MADE.
AFTER DEPARTURE
CANCELLATIONS PERMITTED FOR CANCEL/REFUND.
WAIVED FOR ILLNESS OF PASSENGER OR DEATH OF
PASSENGER OR FAMILY MEMBER.
NOTE -
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE OR
HOSPITAL ACCOUNT/ADMISSION FORM.
- - -
THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-
REFUNDABLE.
INFANTS PAYING 10 PCT OF THE ADULT FARE IS
EXEMPT.
----
NO SHOWS WILL BE TREATED AS CANCELLATIONS AND
MUST BE SUBMITTED FOR REFUND IF ANY. TICKET MAY
NOT BE USED FOR FURTHER TRANSPORTATION.
- - -
WHEN COMBINING FARES ON A HALF ROUND TRIP BASIS
THE MOST RESTRICTIVE CANCELLATION CONDITIONS
APPLY FOR THE PRICING UNIT.
- - -
WHEN COMBINING FARES END-ON-END THE MOST
RESTRICTIVE CANCELLATION CONDITION WILL APPLY FOR
EACH PRICING UNIT.
- - -
ALL PENALTY CHARGES ARE EXCLUSIVE OF ANY
GOVERNMENT COMPULSORY TAXES I.E VAT / GST ETC
WHICH MUST BE LEVIED FOR THE COUNTRY WHERE THE
REFUND IS MADE.
- - -
ALL ADMIN FEES WHERE APPL MUST BE LEVIED FOR THE
COUNTRY WHERE THE REFUND IS MADE.
CHANGES
ANY TIME
CHANGES PERMITTED.
WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY
MEMBER.
NOTE -
REBOOKING PERMITTED SUBJECT TO THE APPLICABLE
BOOKING CLASS BEING AVAILABLE.IF THE BOOKING
CLASS IS NOT AVAILABLE UPGRADE TO THE NEXT HIGHER
AVAILABLE FARE AND THE DIFFERENCE IN FARE TO BE
CHARGED.
---
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE OR
HOSPITAL ACCOUNT/ADMISSION FORM.
- - -
VOLUNTARY CHANGES BEFORE DEPARTURE OF THE FIRST
TICKETED FLIGHT SEGMENT WILL BE SUBJECT TO ANY
FARE DIFF APPLICABLE TO THE NEW DATE OF TRAVEL.
---
UPGRADE PERMITTED TO ANY HIGHER FARE OR CABIN
PLUS CHARGE ANY DIFFERENCE IN FARE.
---
REROUTING - PERMITTED
STANDBY - PERMITTED
---
WHEN MORE THAN ONE FARE COMPONENT IS CHANGED AT
THE SAME TIME THE HIGHEST CHANGE FEE OF ALL
CHANGED FARE COMPONENTS WILL APPLY.
- - -
WHEN COMBINING FARES END-ON-END THE MOST
RESTRICTIVE CHANGE FEE WILL APPLY FOR ALL CHANGED
FARE COMPONENTS OF THE ITINERARY.
- - -
A CHANGE CAN BE DONE IN THE SAME OR HIGHER BOOKING
CLASS. THE FARE MUST BE EQUAL OR HIGHER THAN THE
PREVIOUS FARE. WHEN A CHANGE RESULTS IN A LOWER
FARE NO CREDIT/REFUND OF THE RESIDUAL AMOUNT WILL
BE MADE. ALL RULE PROVISIONS OF THE NEW TICKETED
FARE MUST BE ADHERED TO.
---
CHANGES NOT PERMITTED IN CASE OF NO SHOW. REFER TO
CANCELATION SECTION.
Im konkreten Fall habe ich bei SA einen Flex-Flug gesucht JNB-MRU.
Lt. Homepage ist Buchungsklasse "J" voll flexibel.
Wenn ich dagegen die Pricing-Matrix aus der "Matrix" lese, dann liest sich das für mich ganz anders (da ist das Ticket scheinbar nur bei Tod/Krankheit stornierbar): Kann mich da mal jemand aufklären, wie man das lesen muss??
Penalties
ORIGINATING SOUTH AFRICA -
CANCELLATIONS
BEFORE DEPARTURE
CANCELLATIONS PERMITTED.
WAIVED FOR ILLNESS OF PASSENGER OR DEATH OF
PASSENGER OR FAMILY MEMBER.
NOTE -
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE OR
HOSPITAL ACCOUNT/ADMISSION FORM.
- - -
THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-
REFUNDABLE.
INFANTS PAYING 10 PCT OF THE ADULT FARE IS
EXEMPT.
----
NO SHOWS WILL BE TREATED AS CANCELLATIONS AND
MUST BE SUBMITTED FOR REFUND IF ANY. TICKET MAY
NOT BE USED FOR FURTHER TRANSPORTATION.
- - -
WHEN COMBINING FARES ON A HALF ROUND TRIP BASIS
THE MOST RESTRICTIVE CANCELLATION CONDITIONS
APPLY FOR THE PRICING UNIT.
- - -
WHEN COMBINING FARES END-ON-END THE MOST
RESTRICTIVE CANCELLATION CONDITION WILL APPLY FOR
EACH PRICING UNIT.
- - -
ALL PENALTY CHARGES ARE EXCLUSIVE OF ANY
GOVERNMENT COMPULSORY TAXES I.E VAT / GST ETC
WHICH MUST BE LEVIED FOR THE COUNTRY WHERE THE
REFUND IS MADE.
- - -
ALL ADMIN FEES WHERE APPL MUST BE LEVIED FOR THE
COUNTRY WHERE THE REFUND IS MADE.
AFTER DEPARTURE
CANCELLATIONS PERMITTED FOR CANCEL/REFUND.
WAIVED FOR ILLNESS OF PASSENGER OR DEATH OF
PASSENGER OR FAMILY MEMBER.
NOTE -
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE OR
HOSPITAL ACCOUNT/ADMISSION FORM.
- - -
THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-
REFUNDABLE.
INFANTS PAYING 10 PCT OF THE ADULT FARE IS
EXEMPT.
----
NO SHOWS WILL BE TREATED AS CANCELLATIONS AND
MUST BE SUBMITTED FOR REFUND IF ANY. TICKET MAY
NOT BE USED FOR FURTHER TRANSPORTATION.
- - -
WHEN COMBINING FARES ON A HALF ROUND TRIP BASIS
THE MOST RESTRICTIVE CANCELLATION CONDITIONS
APPLY FOR THE PRICING UNIT.
- - -
WHEN COMBINING FARES END-ON-END THE MOST
RESTRICTIVE CANCELLATION CONDITION WILL APPLY FOR
EACH PRICING UNIT.
- - -
ALL PENALTY CHARGES ARE EXCLUSIVE OF ANY
GOVERNMENT COMPULSORY TAXES I.E VAT / GST ETC
WHICH MUST BE LEVIED FOR THE COUNTRY WHERE THE
REFUND IS MADE.
- - -
ALL ADMIN FEES WHERE APPL MUST BE LEVIED FOR THE
COUNTRY WHERE THE REFUND IS MADE.
CHANGES
ANY TIME
CHANGES PERMITTED.
WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY
MEMBER.
NOTE -
REBOOKING PERMITTED SUBJECT TO THE APPLICABLE
BOOKING CLASS BEING AVAILABLE.IF THE BOOKING
CLASS IS NOT AVAILABLE UPGRADE TO THE NEXT HIGHER
AVAILABLE FARE AND THE DIFFERENCE IN FARE TO BE
CHARGED.
---
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE OR
HOSPITAL ACCOUNT/ADMISSION FORM.
- - -
VOLUNTARY CHANGES BEFORE DEPARTURE OF THE FIRST
TICKETED FLIGHT SEGMENT WILL BE SUBJECT TO ANY
FARE DIFF APPLICABLE TO THE NEW DATE OF TRAVEL.
---
UPGRADE PERMITTED TO ANY HIGHER FARE OR CABIN
PLUS CHARGE ANY DIFFERENCE IN FARE.
---
REROUTING - PERMITTED
STANDBY - PERMITTED
---
WHEN MORE THAN ONE FARE COMPONENT IS CHANGED AT
THE SAME TIME THE HIGHEST CHANGE FEE OF ALL
CHANGED FARE COMPONENTS WILL APPLY.
- - -
WHEN COMBINING FARES END-ON-END THE MOST
RESTRICTIVE CHANGE FEE WILL APPLY FOR ALL CHANGED
FARE COMPONENTS OF THE ITINERARY.
- - -
A CHANGE CAN BE DONE IN THE SAME OR HIGHER BOOKING
CLASS. THE FARE MUST BE EQUAL OR HIGHER THAN THE
PREVIOUS FARE. WHEN A CHANGE RESULTS IN A LOWER
FARE NO CREDIT/REFUND OF THE RESIDUAL AMOUNT WILL
BE MADE. ALL RULE PROVISIONS OF THE NEW TICKETED
FARE MUST BE ADHERED TO.
---
CHANGES NOT PERMITTED IN CASE OF NO SHOW. REFER TO
CANCELATION SECTION.