Hyatt Best Rate Guarantee
- Starter*in Boooma
- Datum Start
ANZEIGE
Darf kein Package sein, sprich es darf kein Frühstück o.ä. drin sein und in Ländern mit seperatem Taxausweis muss die extra aufgeführt sein (wobei Hyatt uns auch schon mal DER-Tour gematcht hat - aber ist auch korrekt, da DER-Tour als deutsche Firma im B2C-Geschäft Inklusivepreise ausweisen muss).
Voucher weiss ich jetzt nicht - hier die T&Cs:
"Terms & Conditions
×
Hyatt guarantees to provide the lowest on-line bookable rate for room reservations at Hyatt Hotels available to the general public on the Internet, subject to the following terms and conditions:
If you find a publicly available and immediately bookable room-only rate on the Internet for a Hyatt Hotel ("Competing Rate") that is lower than the room rate available for the same reservation on Hyatt Hotels and Resorts - Make Reservations Online at Hyatt.com (i.e., same hotel, same type of room, same number of guests, same dates of stay and same length of stay), then prior to or within 24 hours of booking the reservation on Hyatt Hotels and Resorts - Make Reservations Online at Hyatt.com, please call Hyatt Hotels & Resorts at 1-888-96 HYATT (1-888-964-9288) or 402-593-5445.
Once Hyatt confirms the availability of the Competing Rate on the Internet, subject to room availability at the applicable Hyatt Hotel, Hyatt agrees to match the Competing Rate for the same reservation, plus discount an additional twenty percent (20%) off the room rate for the duration of the stay being so reserved.
This Guarantee does not apply to:
* Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized. Examples of these types of sites include but are not limited to, Priceline and Hotwire.
* Web sites that "package" travel, entertainment, hotel and/or food components such as airfare and hotel stay, hotel stay and car rental, hotel stay and restaurant voucher, etc. Examples of package websites include but are not limited to Site 59 and Delta Vacations.
* Packaged rates that include taxes, service charges, meals, coupons, parking, services, or other amenities.
* Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
* Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Hyatt and a specified and limited group, and are not publicly available.
* Hyatt Vacation Club properties or any residential or extended stay apartment properties (i.e. The Galleria Residences in Dubai).
This Guarantee applies only to the room rate for the duration of the reservation and does not apply to taxes, gratuities, guest incidental charges, food and beverage charges, resort fees, and any other fees or charges that you may incur during your stay.
If you have already booked a prepaid stay on Hyatt.com, and find a Competing Rate that meets the Guarantee terms and conditions set forth here, then Hyatt will refund the full amount originally charged to your credit card for the rate booked on Hyatt.com and charge the full stay based on the new rate to your credit card.
The number of Gold Passport points awarded to you if you are a Gold Passport member will be based on the room rate actually paid by you upon checkout.
This Guarantee is subject to change or revocation at anytime.
"
Voucher weiss ich jetzt nicht - hier die T&Cs:
"Terms & Conditions
×
Hyatt guarantees to provide the lowest on-line bookable rate for room reservations at Hyatt Hotels available to the general public on the Internet, subject to the following terms and conditions:
If you find a publicly available and immediately bookable room-only rate on the Internet for a Hyatt Hotel ("Competing Rate") that is lower than the room rate available for the same reservation on Hyatt Hotels and Resorts - Make Reservations Online at Hyatt.com (i.e., same hotel, same type of room, same number of guests, same dates of stay and same length of stay), then prior to or within 24 hours of booking the reservation on Hyatt Hotels and Resorts - Make Reservations Online at Hyatt.com, please call Hyatt Hotels & Resorts at 1-888-96 HYATT (1-888-964-9288) or 402-593-5445.
Once Hyatt confirms the availability of the Competing Rate on the Internet, subject to room availability at the applicable Hyatt Hotel, Hyatt agrees to match the Competing Rate for the same reservation, plus discount an additional twenty percent (20%) off the room rate for the duration of the stay being so reserved.
This Guarantee does not apply to:
* Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized. Examples of these types of sites include but are not limited to, Priceline and Hotwire.
* Web sites that "package" travel, entertainment, hotel and/or food components such as airfare and hotel stay, hotel stay and car rental, hotel stay and restaurant voucher, etc. Examples of package websites include but are not limited to Site 59 and Delta Vacations.
* Packaged rates that include taxes, service charges, meals, coupons, parking, services, or other amenities.
* Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
* Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Hyatt and a specified and limited group, and are not publicly available.
* Hyatt Vacation Club properties or any residential or extended stay apartment properties (i.e. The Galleria Residences in Dubai).
This Guarantee applies only to the room rate for the duration of the reservation and does not apply to taxes, gratuities, guest incidental charges, food and beverage charges, resort fees, and any other fees or charges that you may incur during your stay.
If you have already booked a prepaid stay on Hyatt.com, and find a Competing Rate that meets the Guarantee terms and conditions set forth here, then Hyatt will refund the full amount originally charged to your credit card for the rate booked on Hyatt.com and charge the full stay based on the new rate to your credit card.
The number of Gold Passport points awarded to you if you are a Gold Passport member will be based on the room rate actually paid by you upon checkout.
This Guarantee is subject to change or revocation at anytime.
"
Hier kannst Du meine Erfahrungen nachlesen: Hyatt Regency SF - $122.01/nt - 2/4-6/11 - FlyerTalk Forums
Ich wollte eigentlich ins Hyatt Hua Hin. Der Preis für meine geplante Reise ist auf Hyatt 1082 EUR, auf Tui.com 932 EUR
Die deutsche Hotline lehnte die BRG ab mit der Begründung, die Stornorichtlinien seien unterschiedlich.
- Tui.com: nicht stornierbar ab dem 05.03.
- Hyatt.com: Full stay nonrefundable/50 percent deposit at booking/no changes
Hier sind ja im Endeffekt beide Raten nicht stornierbar, resp. die von Tui ist ein bisschen flexibler. Die 50 Anzahlung wie bei Hyatt wird es ja sowieso nirgendwo bei der Konkurrenz geben.
Ist das wirklich korrekt, dass sich Hyatt so aus der BRG rausreden kann? Ich bin ziemlich verärgert. War jetzt über eine Stunde an der Hotline.
Die deutsche Hotline lehnte die BRG ab mit der Begründung, die Stornorichtlinien seien unterschiedlich.
- Tui.com: nicht stornierbar ab dem 05.03.
- Hyatt.com: Full stay nonrefundable/50 percent deposit at booking/no changes
Hier sind ja im Endeffekt beide Raten nicht stornierbar, resp. die von Tui ist ein bisschen flexibler. Die 50 Anzahlung wie bei Hyatt wird es ja sowieso nirgendwo bei der Konkurrenz geben.
Ist das wirklich korrekt, dass sich Hyatt so aus der BRG rausreden kann? Ich bin ziemlich verärgert. War jetzt über eine Stunde an der Hotline.
Ja ist leider bei allen Ketten so. Der Tarif muss zu 100% identisch sein, damit der Preis angepasst wird
Wow, das ist ja frustrierend. Das bedeutet im Endeffekt, dass man die teure Hyatt Rate gar nie matchen kann im obigen Fall. Ich dachte eigentlich, dass SPG jeweils in solchen Fällen kulant war, wenn die Richtlinien auf der Gegenseite besser waren als bei SPG. Aber ist halt schon lange her, dass ich solche Claims einreichte.