Stornierung bei Telefonbuchung möglich aber bei Onlinebuchung nicht?

tranquilo · 21.08.2010

Hallo Leute,

ich wollte bei Lufthansa einen Interkontinental Flug von München nach Bogota in der Economy Class buchen (19.12.10 bis 7.1.11). Momentane kosten: Ca 1350 Euro. Eine Stornierungsmöglichkeit ist mir sehr wichtig.

Wenn ich online buche, werden mir die Klassen Q und H angezeigt und weiter unten unter "Tarifkonditionen für Economy Basic" steht unter Stornierung:
"Die Stornierung des Tickets ist nicht möglich. Die nicht verbrauchten Steuern und Gebühren sind erstattbar, der Treibstoff- und Sicherheitszuschlag wird nicht erstattet."

Wenn ich den gleichen Flug per Hotline buche, würde ich die gleichen Klassen Q und H bekommen. Doch die Mitarbeiter behaupten jedesmal, dass der Flug sich für 150 Euro jederzeit bis Flugantritt stornieren liesse und ich alle Kosten erstattet bekommen würde.

Was stimmt denn jetzt? Oder bekommt man telefonisch andere Tarifkonditionen als bei einer Onlinebuchung? Blickt da irgend jemand durch?

Ich würde mich über eine schnelle Antwort freuen. Ich habe gerade per Telefon gebucht, innerhalb von 24h kann ich die Buchung noch rückgängig machen.

VG,
David

flys · 21.08.2010

tranquilo meinte:
Wenn ich online buche, werden mir die Klassen Q und H angezeigt und weiter unten unter "Tarifkonditionen für Economy Basic" steht unter Stornierung:
"Die Stornierung des Tickets ist nicht möglich. Die nicht verbrauchten Steuern und Gebühren sind erstattbar, der Treibstoff- und Sicherheitszuschlag wird nicht erstattet."

Wenn ich den gleichen Flug per Hotline buche, würde ich die gleichen Klassen Q und H bekommen. Doch die Mitarbeiter behaupten jedesmal, dass der Flug sich für 150 Euro jederzeit bis Flugantritt stornieren liesse und ich alle Kosten erstattet bekommen würde.

Was stimmt denn jetzt? Oder bekommt man telefonisch andere Tarifkonditionen als bei einer Onlinebuchung? Blickt da irgend jemand durch?

Ich glaube, bei der Online-Buchung werden die Tarifkonditionen z.T. nicht richtig angezeigt -- ich vermute, die Software ist eher "konservativ" programmiert, um Aerger zu vermeiden. Ich hatte zumindest mal ein Ticket, bei dem Online eben dies dastand, das aber praktisch so ausgestellt wurde, dass es umbuchbar/stornierbar war. (Zumindest habe ich das endorsement so verstanden.)

Man ehrlich: Ich wuerde mich eher auf den Callcenter-Mitarbeiter als auf die Website verlassen. Wenn Du dem Callcenter nicht glaubst, musst Du zu einem Reisebuero gehen. Eine Garantie fuer die Website kann Dir hier keiner geben, dort wird ja auch nicht angezeigt, welcher Tarif eigentlich Anwendung findet. (Manchmal hat ein Reisebuero uebrigens auch bessere Buchungsklassen als die LH-Website verfuegbar, es kann sich also auch durchaus finanziell lohnen!)

In der LH-Buchungsbestaetigung sollte uebrigens der Tarifcode drinstehen, dann kannst Du die Tarifbedingungen auch nachschlagen (z.B. via ITA).

Ach ja: Hat LH eigentlich nicht-erstattbare Tarife in Buchungsklasse Q/H

tranquilo · 21.08.2010

In meiner Buchungsbestätigung leider nichts konkretes zur Stornierung, nur folgendes:

Da es sich bei dem von Ihnen gewählten Flugpreis um einen Sondertarif handeln kann, beachten Sie bitte, dass Umbuchungen und Stornierungen
nur eingeschränkt möglich sein können. Sollten Umbuchungen und Erstattungen möglich sein, können hierfür entsprechende Entgelte anfallen. Bei reinen Erstattungen von Steuern und Gebühren erhebt Lufthansa ein Bearbeitungsentgelt in Höhe von EUR 30,00. Bei Umbuchungen sind für die
neuen Reisedaten gegebenenfalls Vorausbuchungsfristen, Mindest- und Maximalaufenthalte und Tageszeitrestriktionen einzuhalten. Ihre Fragen
über die speziell für Ihren gewählten Flugpreis geltenden Tarifbestimmungen beantwortet Ihnen gerne Ihr Lufthansa Ansprechpartner.

In den AGB's steht auch nichts und auch auf telefonische Anfrage möchte man mir nichts per Email, nichts schriftliches zuschicken.

Auf jeder Internetseite findet man andere Stornierungsrechte zu den Buchungsklassen. Woher bekomme ich zuverlässige Informationen??

flys · 21.08.2010

Du solltest bei LH.com einen e-ticket-Beleg abrufen koennen. Dort sollte der Buchungscode drinstehen -- bei mir im Beleg steht da "Fare Basis" und dann irgendeine Ziffern-/Buchstabenkombi, die mit der Buchungsklasse anfaengt. Dann kannst Du die Tarifbedingungen anschauen, z.B. via ITA den gleichen Trip suchen, wenn's dort die gleichen Buchungsklassen sind, kannst Du Dir dort die Bedingungen anschauen.

Ach ja, auf dem Beleg gibt's am Ende auch ein "Endorsement"-Feld. Wenn dort "refundable" steht, sollte es passen. Glaube ich -- bin aber kein Reisebuero.

Also, ruf' das Ding doch mal ab und sag' uns, was drin steht. Geht hier: Lufthansa - Passenger Receipt

Nochmal: ich wuerde dem Callcenter eher vertrauen als der Website. Die LH-Website ist nicht das Gelbe vom Ei. Wenn nicht, solltest Du zu einem Reisebuero gehen.

tranquilo · 21.08.2010

Auf dem E-Tix stehen die Anfangsbuchstaben H bzw. Q für Hin- bzw. Rückflug. Ich finde keine ITA-Seite bei der ich den gleichen Flug von München nach Bogota angeben kann!

Weiter unten im E-Tix steht:

Endorsements/Restrictions:
FL/CNX/CHG RESTRICTED CHECK FARE NOTE

Da werde ich einfach nicht schlau draus!

Irgendeine Idee?

flys · 21.08.2010

tranquilo meinte:
Auf dem E-Tix stehen die Anfangsbuchstaben H bzw. Q für Hin- bzw. Rückflug. Ich finde keine ITA-Seite bei der ich den gleichen Flug von München nach Bogota angeben kann!

Weiter unten im E-Tix steht:

Endorsements/Restrictions:
FL/CNX/CHG RESTRICTED CHECK FARE NOTE

So wie ich das verstehe, steht alles genauere dann in den Tarifbedingungen, aber wenn er nicht erstattbar ist, steht m.W. NONREF da. Hast Du versucht, auf LH.com ein e-ticket abzurufen? Da sollte der genaue Tarif draufstehen. Sowas wie QHW2RCE. Den kann man dann nachschlagen, z.B. wenn Du ihn hier postest.

flys · 21.08.2010

Ich finde folgende Tarife fuer die angegebenen Daten und MUC-BOG:

Code:

[KVS Availability Tool 5.7.4/Diamond - DotRes: MUC-BOG/LH/QHRCDE8/1205 USD]

ELIGIBILITY : NO ELIGIBILITY REQUIREMENTS APPLY.

DAY_TIME : NO DAY/TIME TRAVEL RESTRICTIONS APPLY.

SEASONALITY : PERMITTED 03DEC THROUGH 23JAN ON THE FIRST
  INTERNATIONAL SECTOR. SEASON IS BASED ON DATE OF
  ORIGIN.

FLIGHT_APPLICATION : IF THE FARE COMPONENT INCLUDES TRAVEL WITHIN EUROPE
  THEN THAT TRAVEL MUST BE ON
  ONE OR MORE OF THE FOLLOWING
  ANY LH FLIGHT.
  AND
  IF THE FARE COMPONENT INCLUDES TRAVEL BETWEEN EUROPE
  AND AREA 1
  THEN THAT TRAVEL MUST BE ON
  ONE OR MORE OF THE FOLLOWING
  ANY LH FLIGHT OPERATED BY LH
  ANY LH FLIGHT OPERATED BY LX
  ANY LH FLIGHT OPERATED BY TP
  ANY LH FLIGHT OPERATED BY UA
  ANY LH FLIGHT OPERATED BY JJ.

ADVANCE_RESERVATIONS_TICKETING : CONFIRMED RESERVATIONS FOR ALL SECTORS ARE REQUIRED AT
  LEAST 1 DAY BEFORE DEPARTURE.
  TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER
  RESERVATIONS ARE MADE OR AT LEAST 1 DAY BEFORE
  DEPARTURE WHICHEVER IS EARLIER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  DUE TO AUTOMATED TICKETING DEADLINE CONTROL
  DIFFERENCE COULD EXIST BETWEEN THE FARE RULE
  LAST TICKETING DATE AND THE SYSTEM GENERATED
  TICKETING DEADLINE MESSAGE.
  THE MORE RESTRICTIVE TICKETING DEADLINE APPLIES.

MINIMUM_STAY : TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER
  THAN 6 DAYS AFTER DEPARTURE FROM FARE ORIGIN.
  OR - TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER
  THAN 1201AM ON THE FIRST SUN AFTER DEPARTURE FROM
  FARE ORIGIN.

MAXIMUM_STAY : TRAVEL FROM LAST INTERNATIONAL STOPOVER MUST COMMENCE
  NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE
  ORIGIN.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  IF DESIRED RETURN FLIGHT CANNOT BE BOOKED AS DATE
  IS OUTSIDE SYSTEM BOOKING RANGE OF 360 DAYS
  IN ADVANCE AN ALTERNATIVE FLIGHT MUST BE BOOKED
  FOR TICKET ISSUANCE.ANY LATER REBOOKING TO DESIRED
  DATE -WITHIN MAXIMUM VALIDITY- IS ONLY POSSIBLE IF
  PERMITTED BY FARE NOTE AND REQUIRES REBOOKING FEE
  IF APPLICABLE.

STOPOVERS : 1 STOPOVER PERMITTED IN EACH DIRECTION
  1 IN AREA 1 IN EACH DIRECTION AT EUR 75.00.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  EACH STOPOVER TAKEN UTILIZES A PERMITTED TRANSFER.
  STOPOVERS ALLOWED ONLY AT POINTS AS PER ATTACHED
  ROUTING.

TRANSFERS : UNLIMITED TRANSFERS PERMITTED IN EACH DIRECTION.
  FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED
  SURFACE SECTORS PERMITTED ON THE FARE COMPONENT.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  UNLESS RESTRICTED BY ROUTING ATTACHED TO FARE
  RECORD.

COMBINATIONS : ADD-ONS PERMITTED.
  END-ON-END
  END-ON-END COMBINATIONS PERMITTED WITH FARES WITHIN
  EUROPE. VALIDATE ALL FARE COMPONENTS.
  PROVIDED -
  COMBINATIONS ARE WITH ANY -AIRTRN/-RAILFLY TYPE
  FARES FOR CARRIER LH IN ANY RULE IN TARIFF
  IPREURD - WITHIN EUROPE-DOMESTIC.
  OPEN JAWS
  FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
  -TO FORM SINGLE OR DOUBLE OPEN JAWS
  A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
  PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/
  LESS THAN MILEAGE OF THE LONGEST FLOWN FARE
  COMPONENT.
  PROVIDED -
  WHEN THE OPEN SEGMENT OCCURS
  -WITHIN AREA 1/WITHIN AREA 2 OR WITHIN AREA 3
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER LX/OS/
  SN/BD/LH IN ANY RULE AND TARIFF.
  WHEN THE OPEN SEGMENT OCCURS
  -WITHIN AREA 1/WITHIN AREA 2 OR WITHIN AREA 3
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER UA/AC/
  CO/JJ/TP IN ANY RULE IN TARIFF
  IPRSAA2 - BETWEEN THE WESTERN HEMISPHERE-AREA 2
  VIA ATL
  IPRSAA3 - SOUTH ATLANTIC/CENTRAL/SOUTH AMERICA/
  MEXICO/CARIBBEAN/GREENLAND/ST PIERRE ET MIQUELON -
  AREA 3.
  ROUND TRIPS/CIRCLE TRIPS
  FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
  -TO FORM ROUND TRIPS
  -TO FORM CIRCLE TRIPS
  A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
  PERMITTED.
  PROVIDED -
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER LX/OS/
  SN/BD/LH IN ANY RULE AND TARIFF.
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER UA/AC/
  CO/JJ/TP IN ANY RULE IN TARIFF
  IPRSAA2 - BETWEEN THE WESTERN HEMISPHERE-AREA 2
  VIA ATL
  IPRSAA3 - SOUTH ATLANTIC/CENTRAL/SOUTH AMERICA/
  MEXICO/CARIBBEAN/GREENLAND/ST PIERRE ET MIQUELON -
  AREA 3.

BLACKOUT_DATES : NO BLACKOUT DATES APPLY.

SURCHARGES : ORIGINATING MUC -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  AND - IF INFANT WITHOUT A SEAT PSGR UNDER 2.
  THERE IS NO FUEL SURCHARGE PER DIRECTION.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.
  ORIGINATING MUC -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  FUEL SURCHARGE OF EUR 90.00 PER DIRECTION WILL BE
  ADDED TO THE APPLICABLE FARE.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.
  ORIGINATING AREA 1 -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  AND - IF INFANT WITHOUT A SEAT PSGR UNDER 2.
  THERE IS NO FUEL SURCHARGE PER DIRECTION.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.
  ORIGINATING AREA 1 -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  FUEL SURCHARGE OF USD 90.00 PER DIRECTION WILL BE
  ADDED TO THE APPLICABLE FARE.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.

ACCOMPANIED_TRAVEL : ACCOMPANIED TRAVEL NOT REQUIRED.

TRAVEL_RESTRICTIONS : NO TRAVEL DATE RESTRICTIONS APPLY.

SALES_RESTRICTIONS : EXTENSION OF TICKET VALIDITY IS NOT PERMITTED.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALES RESTRICTIONS/ SEQUENTIAL USE OF FLIGHT
  COUPONS
  OTHER CONDITIONS
  SEQUENTIAL USE OF FLIGHT COUPONS - THIS FARE IS
  ONLY VALID IF THE FLIGHTS ARE TAKEN IN THE BOOKED
  SEQUENCE. OTHERWISE THE FARE WILL BE RECALCULATED
  BASED ON THE ACTUAL FLIGHT ROUTING.
  RESPECTIVE REISSUE MUST BE DONE AS DESCRIBED IN
  GGAIRLHPT5INFO - OUT OF SEQUENCE REISSUE /1A USER/
  GC.LH - GP.68 /1G USER/
  G/AIR/LH0 - CAT TICKETING /1P USER/
  ESERVICE.SABRE.COM - CAT TICKETING /1S USER/
  S.LHB/TICKETING /1V USER/

PENALTIES : CANCELLATIONS

  ANY TIME
  CHARGE EUR 150.00 FOR CANCEL/NO-SHOW/REFUND.
  WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  THE FOLLOWING RULES APPLY PER PRICING UNIT.
  --------
  CHILD DISCOUNT DOES NOT APPLY.
  INFANT FREE OF CHARGE.
  --------
  WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
  --------
  FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
  REJECTION OF VISA.
  EMBASSY STATEMENT REQUIRED.
  --------
  REFUND OF UNUSED FEES AND TAXES PERMITTED.
  UNLESS APPLICABLE OW/RT FARE PLUS TAXES FOR ACTUAL
  TRAVEL IS HIGHER THAN WHOLE ORIGINAL TICKET. IN
  THIS CASE NO TAX OR FEE REFUND WILL BE PERMITTED.
  EXCEPTION-
  THE TICKET PURCHASER IS NOT ELIGIBLE FOR A REFUND
  OF THE PASSENGER FACILITY CHARGE TAX ON UNUSED/
  NONREFUNDABLE OR EXPIRED TICKETS.

  CHANGES

  BEFORE DEPARTURE
  CHARGE EUR 100.00 FOR REISSUE/REVALIDATION.
  WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  CHANGE FEE ALSO APPLIES FOR UPGRADE BUT NOT IN
  ADDITION TO THE REISSUE/REVALIDATION CHARGE.
  -------
  THE FOLLOWING RULES APPLY PER FARE COMPONENT
  /DIRECTION EXCEPT FOR CHANGE FEE AMOUNT.
  --------
  CHARGE APPLICABLE WILL BE THE HIGHEST OF ANY
  CHANGED FARE COMPONENT IN THE ITINERARY.
  --------
  CHILD DISCOUNT DOES NOT APPLY.
  INFANT FREE OF CHARGE.
  --------
  NO-SHOW WILL RESULT IN ELIGIBILITY OF REFUND ONLY
  AND IF APPLICABLE - REFER TO REFUND.
  --------
  WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
  --------
  REROUTING PERMITTED.
  --------
  FARES CAN BE UPGRADED TO A HIGHER APPLICABLE FARE
  RECALCULATED FROM THE POINT OF ORIGIN WHERE ALL
  CONDITIONS OF THE NEW FARES MUST BE COMPLIED WITH.
  CHARGE APPLIES.
  --------
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  MADE WITHIN 24 HOURS AFTER CHANGE OF RESERVATION.
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  FINALIZED BEFORE DEPARTURE OF THE FLIGHT BEING
  CHANGED PROVIDED ALL FARE CONDITIONS ARE COMPLIED
  WITH INCLUDING ADVANCE PURCHASE CONDITION
  IRRESPECTIVE IF CHANGE OCCURS TO OUTBOUND OR
  INBOUND FLIGHT.
  IF NOT DONE WITHIN 24 HOURS AFTER CHANGE OF
  RESERVATION AND BEFORE DEPARTURE OF THE FLIGHT
  BEING CHANGED THE TICKET WILL ONLY BE VALID FOR
  REFUND OR NOT APPLICABLE AT ALL.

  AFTER DEPARTURE
  CHARGE EUR 100.00 FOR REISSUE/REVALIDATION.
  WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  CHANGE FEE ALSO APPLIES FOR UPGRADE BUT NOT IN
  ADDITION TO THE REISSUE/REVALIDATION CHARGE.
  -------
  THE FOLLOWING RULES APPLY PER FARE COMPONENT
  /DIRECTION EXCEPT FOR CHANGE FEE AMOUNT.
  --------
  CHARGE APPLICABLE WILL BE THE HIGHEST OF ANY
  CHANGED FARE COMPONENT IN THE ITINERARY.
  --------
  CHILD DISCOUNT DOES NOT APPLY.
  INFANT FREE OF CHARGE.
  --------
  NO-SHOW WILL RESULT IN ELIGIBILITY OF REFUND ONLY
  AND IF APPLICABLE - REFER TO REFUND.
  --------
  WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
  --------
  REROUTING PERMITTED.
  --------
  FARES CAN BE UPGRADED TO A HIGHER APPLICABLE FARE.
  COMBINATION OR RETROACTIVE COMBINATION WITH FARES
  ON A HALF ROUND TRIP BASIS PERMITTED PROVIDED ALL
  CONDITIONS OF THESE FARES ARE MET.
  UPGRADE OF THE ENTIRE JOURNEY INCLUDING FLOWN
  SEGMENTS TO A HIGHER ROUND TRIP FARE IS PERMITTED
  PROVIDED ALL CONDITIONS OF THE NEW FARE ARE MET
  EXCEPT ADVP FOR RETROACTIVE USE OF A FARE.
  CHARGE APPLIES.
  --------
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  MADE WITHIN 24 HOURS AFTER CHANGE OF RESERVATION.
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  FINALIZED BEFORE DEPARTURE OF THE FLIGHT BEING
  CHANGED PROVIDED ALL FARE CONDITIONS ARE COMPLIED
  WITH.
  EXCEPT ADVANCE PURCHASE CONDITION CAN BE IGNORED.
  IF NOT DONE WITHIN 24 HOURS AFTER CHANGE OF
  RESERVATION AND BEFORE THE FLIGHT BEING CHANGED
  TICKET WILL ONLY BE VALID FOR REFUND OR NOT
  APPLICABLE AT ALL.

HIP_MILEAGE_EXCEPTIONS : THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR
  STOPOVERS.

TICKET_ENDORSEMENTS : THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED
  - FL/CNX/CHG RESTRICTED - AND - CHECK FARE NOTE - IN
  THE ENDORSEMENT BOX.

CHILDREN_DISCOUNTS : CNN/ACCOMPANIED CHILD PSGR 2-11 - CHARGE 75 PERCENT OF
  THE FARE.
  TICKET DESIGNATOR - CH AND DISCOUNT PERCENT.
  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
  COMPARTMENT BY ADULT PSGR 12 OR OLDER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  FOR CHILDREN TURNING 12 YEARS ENROUTE - ADULT FARE
  HAS TO BE USED FOR THE ENTIRE JOURNEY.
  OR - INS/INFANT WITH A SEAT PSGR UNDER 2 - CHARGE 75
  PERCENT OF THE FARE.
  TICKET DESIGNATOR - CH AND DISCOUNT PERCENT.
  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
  COMPARTMENT BY ADULT PSGR 12 OR OLDER.
  OR - INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - CHARGE 10
  PERCENT OF THE FARE.
  TICKET DESIGNATOR - IN AND DISCOUNT PERCENT.
  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
  COMPARTMENT BY ADULT PSGR 12 OR OLDER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  FOR INFANTS TURNING 2 YEARS ENROUTE - DUE TO
  SAFETY REGULATIONS - A BOOKED SEAT WILL BE
  REQUIRED FOR THE REMAINING PORTIONS OF THE
  JOURNEY. WHEN A SEPARATE SEAT IS REQUIRED ON A
  PORTION OF THE JOURNEY - CHILD FARE HAS TO BE
  USED FOR THE ENTIRE JOURNEY.
  OR - UNN/UNACCOMPANIED CHILD PSGR 5-11. ID REQUIRED -
  CHARGE 75 PERCENT OF THE FARE.
  TICKET DESIGNATOR - CH AND DISCOUNT PERCENT.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  UNACCOMPANIED CHILD UNDER 5 YEARS OF AGE WILL NOT
  BE ACCEPTED FOR CARRIAGE. SERVICE CHARGE FOR
  UNACCOMPANIED CHILD APPLIES.
  THE SERVICE WILL BE OFFERED ONLY ON LH OPERATING
  FLIGHTS.
  FOR FURTHER INFO PLEASE CHECK GGAIRLHPT11INFO.

TOUR_CONDUCTOR_DISCOUNTS : NO DISCOUNTS FOR TOUR CONDUCTORS.

AGENT_DISCOUNTS : NO DISCOUNTS FOR SALE AGENTS.

ALL_OTHER_DISCOUNTS : NO DISCOUNTS FOR OTHERS.

MISCELLANEOUS_PROVISIONS : NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  APPLIES ONLY FOR TRANSPORTATION TO THE FIRST CITY
  SHOWN - AND RETURN WHERE SHOWN IN CONNECTION WITH
  PUBLISHED ROUND TRIP FARES.

GROUPS : NO GROUP PROVISIONS APPLY.

TOURS : NO TOUR PROVISIONS APPLY.

VISIT_ANOTHER_COUNTRY : NO VISIT ANOTHER COUNTRY PROVISIONS APPLY.

DEPOSITS : NO DEPOSIT PROVISIONS APPLY.

VOLUNTARY_REFUNDS : NO VOLUNTARY REFUNDS DATA FOUND.

RULE_APPLICATION_AND_OTHER_CONDITIONS : NOTE - THE FOLLOWING TEXT IS INFORMATIONAL AND NOT
  VALIDATED FOR AUTOPRICING.
  RESTRICTED ECONOMY FARE FROM GERMANY TO AREA 1
  APPLICATION
  AREA
  THESE FARES APPLY
  FROM GERMANY
  TO AREA 1.
  CLASS OF SERVICE
  THESE FARES APPLY FOR ECONOMY CLASS SERVICE.
  TYPES OF TRANSPORTATION
  FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE
  ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS.
  RETROACTIVE APPLICATION NOT PERMITTED EXCEPT WHEN
  UPGRADED FROM A LOWER FARE ALL CONDITIONS OF THE
  NEW FARE MUST BE MET.
  CAPACITY LIMITATIONS
  THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS
  CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY
  THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE
  AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS,
  WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN
  FLIGHT, WILL BE DETERMINED BY THE CARRIER$S BEST
  JUDGEMENT.
  OTHER CONDITIONS
  PASSENGER EXPENSES ARE NOT PERMITTED.

und

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Kommt im naechsten Post, denn:
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Steht beide Male drin:

Code:

PENALTIES : CANCELLATIONS

  ANY TIME
  CHARGE EUR 150.00 FOR CANCEL/NO-SHOW/REFUND.
  WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

sollte also gegen 150 EUR erstattbar sein.

flys · 21.08.2010

Hier noch die Tarifbedingungen in H:

Code:

[KVS Availability Tool 5.7.4/Diamond - DotRes: MUC-BOG/LH/HHRCDE8/1359 USD]

ELIGIBILITY : NO ELIGIBILITY REQUIREMENTS APPLY.

DAY_TIME : NO DAY/TIME TRAVEL RESTRICTIONS APPLY.

SEASONALITY : PERMITTED 03DEC THROUGH 23JAN ON THE FIRST
  INTERNATIONAL SECTOR. SEASON IS BASED ON DATE OF
  ORIGIN.

FLIGHT_APPLICATION : IF THE FARE COMPONENT INCLUDES TRAVEL WITHIN EUROPE
  THEN THAT TRAVEL MUST BE ON
  ONE OR MORE OF THE FOLLOWING
  ANY LH FLIGHT.
  AND
  IF THE FARE COMPONENT INCLUDES TRAVEL BETWEEN EUROPE
  AND AREA 1
  THEN THAT TRAVEL MUST BE ON
  ONE OR MORE OF THE FOLLOWING
  ANY LH FLIGHT OPERATED BY LH
  ANY LH FLIGHT OPERATED BY LX
  ANY LH FLIGHT OPERATED BY TP
  ANY LH FLIGHT OPERATED BY UA
  ANY LH FLIGHT OPERATED BY JJ.

ADVANCE_RESERVATIONS_TICKETING : CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
  TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER
  RESERVATIONS ARE MADE.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  DUE TO AUTOMATED TICKETING DEADLINE CONTROL
  DIFFERENCE COULD EXIST BETWEEN THE FARE RULE
  LAST TICKETING DATE AND THE SYSTEM GENERATED
  TICKETING DEADLINE MESSAGE.
  THE MORE RESTRICTIVE TICKETING DEADLINE APPLIES.

MINIMUM_STAY : TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER
  THAN 6 DAYS AFTER DEPARTURE FROM FARE ORIGIN.
  OR - TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER
  THAN 1201AM ON THE FIRST SUN AFTER DEPARTURE FROM
  FARE ORIGIN.

MAXIMUM_STAY : TRAVEL FROM LAST INTERNATIONAL STOPOVER MUST COMMENCE
  NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE
  ORIGIN.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  IF DESIRED RETURN FLIGHT CANNOT BE BOOKED AS DATE
  IS OUTSIDE SYSTEM BOOKING RANGE OF 360 DAYS
  IN ADVANCE AN ALTERNATIVE FLIGHT MUST BE BOOKED
  FOR TICKET ISSUANCE.ANY LATER REBOOKING TO DESIRED
  DATE -WITHIN MAXIMUM VALIDITY- IS ONLY POSSIBLE IF
  PERMITTED BY FARE NOTE AND REQUIRES REBOOKING FEE
  IF APPLICABLE.

STOPOVERS : 1 STOPOVER PERMITTED IN EACH DIRECTION
  1 IN AREA 1 IN EACH DIRECTION AT EUR 75.00.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  EACH STOPOVER TAKEN UTILIZES A PERMITTED TRANSFER.
  STOPOVERS ALLOWED ONLY AT POINTS AS PER ATTACHED
  ROUTING.

TRANSFERS : UNLIMITED TRANSFERS PERMITTED IN EACH DIRECTION.
  FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED
  SURFACE SECTORS PERMITTED ON THE FARE COMPONENT.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  UNLESS RESTRICTED BY ROUTING ATTACHED TO FARE
  RECORD.

COMBINATIONS : ADD-ONS PERMITTED.
  END-ON-END
  END-ON-END COMBINATIONS PERMITTED WITH FARES WITHIN
  EUROPE. VALIDATE ALL FARE COMPONENTS.
  PROVIDED -
  COMBINATIONS ARE WITH ANY -AIRTRN/-RAILFLY TYPE
  FARES FOR CARRIER LH IN ANY RULE IN TARIFF
  IPREURD - WITHIN EUROPE-DOMESTIC.
  OPEN JAWS
  FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
  -TO FORM SINGLE OR DOUBLE OPEN JAWS
  A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
  PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/
  LESS THAN MILEAGE OF THE LONGEST FLOWN FARE
  COMPONENT.
  PROVIDED -
  WHEN THE OPEN SEGMENT OCCURS
  -WITHIN AREA 1/WITHIN AREA 2 OR WITHIN AREA 3
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER LX/OS/
  SN/BD/LH IN ANY RULE AND TARIFF.
  WHEN THE OPEN SEGMENT OCCURS
  -WITHIN AREA 1/WITHIN AREA 2 OR WITHIN AREA 3
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER UA/AC/
  CO/JJ/TP IN ANY RULE IN TARIFF
  IPRSAA2 - BETWEEN THE WESTERN HEMISPHERE-AREA 2
  VIA ATL
  IPRSAA3 - SOUTH ATLANTIC/CENTRAL/SOUTH AMERICA/
  MEXICO/CARIBBEAN/GREENLAND/ST PIERRE ET MIQUELON -
  AREA 3.
  ROUND TRIPS/CIRCLE TRIPS
  FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
  -TO FORM ROUND TRIPS
  -TO FORM CIRCLE TRIPS
  A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
  PERMITTED.
  PROVIDED -
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER LX/OS/
  SN/BD/LH IN ANY RULE AND TARIFF.
  COMBINATIONS ARE WITH ANY FARE FOR CARRIER UA/AC/
  CO/JJ/TP IN ANY RULE IN TARIFF
  IPRSAA2 - BETWEEN THE WESTERN HEMISPHERE-AREA 2
  VIA ATL
  IPRSAA3 - SOUTH ATLANTIC/CENTRAL/SOUTH AMERICA/
  MEXICO/CARIBBEAN/GREENLAND/ST PIERRE ET MIQUELON -
  AREA 3.

BLACKOUT_DATES : NO BLACKOUT DATES APPLY.

SURCHARGES : ORIGINATING MUC -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  AND - IF INFANT WITHOUT A SEAT PSGR UNDER 2.
  THERE IS NO FUEL SURCHARGE PER DIRECTION.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.
  ORIGINATING MUC -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  FUEL SURCHARGE OF EUR 90.00 PER DIRECTION WILL BE
  ADDED TO THE APPLICABLE FARE.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.
  ORIGINATING AREA 1 -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  AND - IF INFANT WITHOUT A SEAT PSGR UNDER 2.
  THERE IS NO FUEL SURCHARGE PER DIRECTION.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.
  ORIGINATING AREA 1 -
  THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
  WHEN TICKETS ARE SOLD IN IRAN.
  FUEL SURCHARGE OF USD 90.00 PER DIRECTION WILL BE
  ADDED TO THE APPLICABLE FARE.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALE OF THIS FARE IS PERMITTED WORLDWIDE.
  THIS SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
  SOLD IN ISLAMIC REPUBLIC OF IRAN.

ACCOMPANIED_TRAVEL : ACCOMPANIED TRAVEL NOT REQUIRED.

TRAVEL_RESTRICTIONS : NO TRAVEL DATE RESTRICTIONS APPLY.

SALES_RESTRICTIONS : EXTENSION OF TICKET VALIDITY IS NOT PERMITTED.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  SALES RESTRICTIONS/ SEQUENTIAL USE OF FLIGHT
  COUPONS
  OTHER CONDITIONS
  SEQUENTIAL USE OF FLIGHT COUPONS - THIS FARE IS
  ONLY VALID IF THE FLIGHTS ARE TAKEN IN THE BOOKED
  SEQUENCE. OTHERWISE THE FARE WILL BE RECALCULATED
  BASED ON THE ACTUAL FLIGHT ROUTING.
  RESPECTIVE REISSUE MUST BE DONE AS DESCRIBED IN
  GGAIRLHPT5INFO - OUT OF SEQUENCE REISSUE /1A USER/
  GC.LH - GP.68 /1G USER/
  G/AIR/LH0 - CAT TICKETING /1P USER/
  ESERVICE.SABRE.COM - CAT TICKETING /1S USER/
  S.LHB/TICKETING /1V USER/

PENALTIES : CANCELLATIONS

  ANY TIME
  CHARGE EUR 150.00 FOR CANCEL/NO-SHOW/REFUND.
  WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  THE FOLLOWING RULES APPLY PER PRICING UNIT.
  --------
  CHILD DISCOUNT DOES NOT APPLY.
  INFANT FREE OF CHARGE.
  --------
  WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
  --------
  FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
  REJECTION OF VISA.
  EMBASSY STATEMENT REQUIRED.
  --------
  REFUND OF UNUSED FEES AND TAXES PERMITTED.
  UNLESS APPLICABLE OW/RT FARE PLUS TAXES FOR ACTUAL
  TRAVEL IS HIGHER THAN WHOLE ORIGINAL TICKET. IN
  THIS CASE NO TAX OR FEE REFUND WILL BE PERMITTED.
  EXCEPTION-
  THE TICKET PURCHASER IS NOT ELIGIBLE FOR A REFUND
  OF THE PASSENGER FACILITY CHARGE TAX ON UNUSED/
  NONREFUNDABLE OR EXPIRED TICKETS.

  CHANGES

  BEFORE DEPARTURE
  CHARGE EUR 100.00 FOR REISSUE/REVALIDATION.
  WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  CHANGE FEE ALSO APPLIES FOR UPGRADE BUT NOT IN
  ADDITION TO THE REISSUE/REVALIDATION CHARGE.
  -------
  THE FOLLOWING RULES APPLY PER FARE COMPONENT
  /DIRECTION EXCEPT FOR CHANGE FEE AMOUNT.
  --------
  CHARGE APPLICABLE WILL BE THE HIGHEST OF ANY
  CHANGED FARE COMPONENT IN THE ITINERARY.
  --------
  CHILD DISCOUNT DOES NOT APPLY.
  INFANT FREE OF CHARGE.
  --------
  NO-SHOW WILL RESULT IN ELIGIBILITY OF REFUND ONLY
  AND IF APPLICABLE - REFER TO REFUND.
  --------
  WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
  --------
  REROUTING PERMITTED.
  --------
  FARES CAN BE UPGRADED TO A HIGHER APPLICABLE FARE
  RECALCULATED FROM THE POINT OF ORIGIN WHERE ALL
  CONDITIONS OF THE NEW FARES MUST BE COMPLIED WITH.
  CHARGE APPLIES.
  --------
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  MADE WITHIN 24 HOURS AFTER CHANGE OF RESERVATION.
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  FINALIZED BEFORE DEPARTURE OF THE FLIGHT BEING
  CHANGED PROVIDED ALL FARE CONDITIONS ARE COMPLIED
  WITH INCLUDING ADVANCE PURCHASE CONDITION
  IRRESPECTIVE IF CHANGE OCCURS TO OUTBOUND OR
  INBOUND FLIGHT.
  IF NOT DONE WITHIN 24 HOURS AFTER CHANGE OF
  RESERVATION AND BEFORE DEPARTURE OF THE FLIGHT
  BEING CHANGED THE TICKET WILL ONLY BE VALID FOR
  REFUND OR NOT APPLICABLE AT ALL.

  AFTER DEPARTURE
  CHARGE EUR 100.00 FOR REISSUE/REVALIDATION.
  WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  CHANGE FEE ALSO APPLIES FOR UPGRADE BUT NOT IN
  ADDITION TO THE REISSUE/REVALIDATION CHARGE.
  -------
  THE FOLLOWING RULES APPLY PER FARE COMPONENT
  /DIRECTION EXCEPT FOR CHANGE FEE AMOUNT.
  --------
  CHARGE APPLICABLE WILL BE THE HIGHEST OF ANY
  CHANGED FARE COMPONENT IN THE ITINERARY.
  --------
  CHILD DISCOUNT DOES NOT APPLY.
  INFANT FREE OF CHARGE.
  --------
  NO-SHOW WILL RESULT IN ELIGIBILITY OF REFUND ONLY
  AND IF APPLICABLE - REFER TO REFUND.
  --------
  WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
  --------
  REROUTING PERMITTED.
  --------
  FARES CAN BE UPGRADED TO A HIGHER APPLICABLE FARE.
  COMBINATION OR RETROACTIVE COMBINATION WITH FARES
  ON A HALF ROUND TRIP BASIS PERMITTED PROVIDED ALL
  CONDITIONS OF THESE FARES ARE MET.
  UPGRADE OF THE ENTIRE JOURNEY INCLUDING FLOWN
  SEGMENTS TO A HIGHER ROUND TRIP FARE IS PERMITTED
  PROVIDED ALL CONDITIONS OF THE NEW FARE ARE MET
  EXCEPT ADVP FOR RETROACTIVE USE OF A FARE.
  CHARGE APPLIES.
  --------
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  MADE WITHIN 24 HOURS AFTER CHANGE OF RESERVATION.
  REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
  FINALIZED BEFORE DEPARTURE OF THE FLIGHT BEING
  CHANGED PROVIDED ALL FARE CONDITIONS ARE COMPLIED
  WITH.
  EXCEPT ADVANCE PURCHASE CONDITION CAN BE IGNORED.
  IF NOT DONE WITHIN 24 HOURS AFTER CHANGE OF
  RESERVATION AND BEFORE THE FLIGHT BEING CHANGED
  TICKET WILL ONLY BE VALID FOR REFUND OR NOT
  APPLICABLE AT ALL.

HIP_MILEAGE_EXCEPTIONS : THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR
  STOPOVERS.

TICKET_ENDORSEMENTS : THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED
  - FL/CNX/CHG RESTRICTED - AND - CHECK FARE NOTE - IN
  THE ENDORSEMENT BOX.

CHILDREN_DISCOUNTS : CNN/ACCOMPANIED CHILD PSGR 2-11 - CHARGE 75 PERCENT OF
  THE FARE.
  TICKET DESIGNATOR - CH AND DISCOUNT PERCENT.
  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
  COMPARTMENT BY ADULT PSGR 12 OR OLDER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  FOR CHILDREN TURNING 12 YEARS ENROUTE - ADULT FARE
  HAS TO BE USED FOR THE ENTIRE JOURNEY.
  OR - INS/INFANT WITH A SEAT PSGR UNDER 2 - CHARGE 75
  PERCENT OF THE FARE.
  TICKET DESIGNATOR - CH AND DISCOUNT PERCENT.
  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
  COMPARTMENT BY ADULT PSGR 12 OR OLDER.
  OR - INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - CHARGE 10
  PERCENT OF THE FARE.
  TICKET DESIGNATOR - IN AND DISCOUNT PERCENT.
  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
  COMPARTMENT BY ADULT PSGR 12 OR OLDER.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  FOR INFANTS TURNING 2 YEARS ENROUTE - DUE TO
  SAFETY REGULATIONS - A BOOKED SEAT WILL BE
  REQUIRED FOR THE REMAINING PORTIONS OF THE
  JOURNEY. WHEN A SEPARATE SEAT IS REQUIRED ON A
  PORTION OF THE JOURNEY - CHILD FARE HAS TO BE
  USED FOR THE ENTIRE JOURNEY.
  OR - UNN/UNACCOMPANIED CHILD PSGR 5-11. ID REQUIRED -
  CHARGE 75 PERCENT OF THE FARE.
  TICKET DESIGNATOR - CH AND DISCOUNT PERCENT.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  UNACCOMPANIED CHILD UNDER 5 YEARS OF AGE WILL NOT
  BE ACCEPTED FOR CARRIAGE. SERVICE CHARGE FOR
  UNACCOMPANIED CHILD APPLIES.
  THE SERVICE WILL BE OFFERED ONLY ON LH OPERATING
  FLIGHTS.
  FOR FURTHER INFO PLEASE CHECK GGAIRLHPT11INFO.

TOUR_CONDUCTOR_DISCOUNTS : NO DISCOUNTS FOR TOUR CONDUCTORS.

AGENT_DISCOUNTS : NO DISCOUNTS FOR SALE AGENTS.

ALL_OTHER_DISCOUNTS : NO DISCOUNTS FOR OTHERS.

MISCELLANEOUS_PROVISIONS : NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  APPLIES ONLY FOR TRANSPORTATION TO THE FIRST CITY
  SHOWN - AND RETURN WHERE SHOWN IN CONNECTION WITH
  PUBLISHED ROUND TRIP FARES.

GROUPS : NO GROUP PROVISIONS APPLY.

TOURS : NO TOUR PROVISIONS APPLY.

VISIT_ANOTHER_COUNTRY : NO VISIT ANOTHER COUNTRY PROVISIONS APPLY.

DEPOSITS : NO DEPOSIT PROVISIONS APPLY.

VOLUNTARY_REFUNDS : NO VOLUNTARY REFUNDS DATA FOUND.

RULE_APPLICATION_AND_OTHER_CONDITIONS : NOTE - THE FOLLOWING TEXT IS INFORMATIONAL AND NOT
  VALIDATED FOR AUTOPRICING.
  RESTRICTED ECONOMY FARE FROM GERMANY TO AREA 1
  APPLICATION
  AREA
  THESE FARES APPLY
  FROM GERMANY
  TO AREA 1.
  CLASS OF SERVICE
  THESE FARES APPLY FOR ECONOMY CLASS SERVICE.
  TYPES OF TRANSPORTATION
  FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE
  ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS.
  RETROACTIVE APPLICATION NOT PERMITTED EXCEPT WHEN
  UPGRADED FROM A LOWER FARE ALL CONDITIONS OF THE
  NEW FARE MUST BE MET.
  CAPACITY LIMITATIONS
  THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS
  CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY
  THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE
  AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS,
  WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN
  FLIGHT, WILL BE DETERMINED BY THE CARRIER$S BEST
  JUDGEMENT.
  OTHER CONDITIONS
  PASSENGER EXPENSES ARE NOT PERMITTED.

(Sorry fuer den Doppel-Post, aber die Forensoftware hat einen Cut-Off.)

tranquilo · 22.08.2010

Hallo flys,

danke für die Infos! Ich habe zwar keine Ahnung wie du da dran gekommen bist (würd mich ja mal interessireen) aber das scheint genau das zu sein, was mir die Telefonisten gesagt haben.

Ich hoffe ich werde die Stornierung nicht in Anspruch nehmen müssen, es ist nur für den Fall das ich mich mit meiner Freundin nicht klappt...

VG,
David

flys · 22.08.2010

tranquilo meinte:
danke für die Infos! Ich habe zwar keine Ahnung wie du da dran gekommen bist (würd mich ja mal interessireen) aber das scheint genau das zu sein, was mir die Telefonisten gesagt haben.

Steht oben drueber. Nennt sich KVS Tool: KVS Availability Tool: Global Flight Availability, Award Availability, Fares, Timetables, Seat Maps, kostet allerdings was.

Wenn Du eine Verbindung bei ITA findest, kannst Du Dir dort auch die Tarifbedingungen anzeigen lassen.

Suche

Stornierung bei Telefonbuchung möglich aber bei Onlinebuchung nicht?

tranquilo

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flys

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tranquilo

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tranquilo

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