Did you announce a change to your point expiration policy?
Following extensive research with members, IHG is evolving its award winning programme to focus on building more personalised relationships, delivering the most relevant benefits and choice to global travelers. We have decided to expire points after 12 months only for members who neither earn nor redeem at all during this time, so that we can focus on rewarding our most loyal members. Please visit our Terms and Conditions for more information about the Point Expiration Policy.
When does this new policy start?
The policy is effective immediately, from 14 April 2015 - every member has 12 months from the announcement to earn or redeem points to extend their point balance. The first expiration won't occur until May 2016. From May 2016, we will continue to review activity on a monthly basis for all accounts and expire points from inactive accounts. We will keep you informed about your points and all the ways you can earn or redeem your points, as long as you opt in to our communications by logging in to your account on ihgrewardsclub.com and updating your subscriptions under "Communications Preferences".
Will points expire for InterContinental® Ambassador members?
No, if you are an InterContinental® Ambassador member you are an IHG® Rewards Club Gold or Platinum member, and your points won't expire as long as you continue to be an InterContinental® Ambassador member.