Dear Farscape
Thank you for contacting us. I appreciate the opportunity to review your concerns.
I apologize for the delay of your SAS Eurobonus bonus miles being processed. I have submitted a request to SAS Eurobonus frequent traveler partner for your 9300 bonus miles at this time. Please note, while I may submit this request on your behalf, it is ultimately the decision of frequent traveler partner to apply any eligible miles for this rental. As such, if your statement does not reflect the requested miles within the next two statements, I recommend you contact Frequent Traveler partner directly with any inquiries concerning the status.
Thank you for giving us the opportunity to review this matter. We value your business and hope that we will be able to serve you in the future.