ANZEIGE
Hilton hat ein umfängliches Statement betreffend COVID-19 veröffentlicht. Darin geht es nicht nur um angepasste Stornorichtlinien, sondern auch um temporäre Änderungen bei F&B, den temporären Aussatz des Punkteverfalls und auch der vorläufige Hinweis, dass für die Statusqualifizierung in 2020 andere Hürden gelten werden (allerdings noch ohne Details).
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Fulltext: https://www.hilton.com/en/corporate/coronavirus/
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We know that earning Hilton Honors Points and Status is an important way we show appreciation. We also know the current travel environment may limit your ability to stay with us.
- We will pause the expiration of all points scheduled to expire between now and May 31, 2020.
- We will make updates to the requirements for earning tier status for 2021. Since the situation is still evolving, it is too early to make and announce specific changes. We are committed to sharing details as soon as possible.
- Our hotel teams are receiving ongoing briefings and enhanced operating protocols.
- We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
- We will continue to adjust food and beverage service in accordance with current food safety recommendations.
- We have increased the deployment of antibacterial hand sanitizers.
Modification and cancellation waivers in place for specific regions are listed here:
[*=left]For guests traveling to, through or from China with stays from January 23–March 31, 2020.
[*=left]For guests traveling to, through or from Italy with stays from February 24–April 30, 2020.
[*=left]For guests traveling to, through or from South Korea with stays from February 24–March 31, 2020.
[*=left]For guests traveling to, through or from Saudi Arabia with stays from February 27–March 31, 2020.
[*=left]For guests traveling to, through or from Israel with stays from March 10–March 31, 2020.
[*=left]For guests traveling between the US and Europe (with the exception of the UK) from March 13 – April 12, 2020.
Fulltext: https://www.hilton.com/en/corporate/coronavirus/